The Call Back Service is a service fee for any on site diagnosis, replacement, delivery service or any other types of services that requires on site inspection or onsite service crew to be called in. When it requires us to activate our service crew to do an onsite visit or service, a call back service charge is applied. Depending on the complexity of service needed, an additional fee will apply.
Please note that this fee cannot be waived as it requires service crew to be deployed.